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Frequently Asked Questions
About The Product
If you’ve tried hair fibers, sprays or any other hair loss concealer, you will love DermMatch. It looks thicker, stays on better, applies neater and even costs you less to use. DermMatch is the only hair loss concealer with a precision applicator. It is the only one that coats and lifts the entire hair shaft with botanical hair-thickening agents. It is the only one that allows you to swim, sweat or brush your hair. It is also the only solid hair loss concealer, so it lasts longer and costs you less to use.
DermMatch is a cosmetic hair loss concealer. It’s a hard-packed powdered formula that’s safe and healthful for your skin and hair. It’s loaded with emollients and botanical ingredients that soothe and moisturize. DermMatch contains only safe colorants and no hair dye.
DermMatch is loaded with botanical ingredients that coat every hair shaft, making thin hair stand up and spread out for spectacular fullness. DermMatch also colours your scalp in areas of thin hair and small bald areas, making the scalp disappear.
Each application lasts until you shampoo. Each DermMatch container (one disc) lasts for two to four months depending on the amount and frequency of use. All hair loss concealers will use-up more quickly if you are covering a larger area and using them more often. Hair fibers, sprays and other hair loss concealers don’t last nearly as long as DermMatch. They are filled with air and propellant and they will cost you much more to use.
DermMatch comes in eight blendable colours. They can match any natural hair colour. Our colour selection advice appears on the Products page.
Website Security
Yes. All your information is held in the strictest confidence. We do not trade, rent or sell your information to outside companies. Our website is SSL Certified. Any payment transactions carried out through our website will be encrypted using Secure Socket Layer technology. Your card details and passwords are not available to any of our employees.
About Your Purchase
DermMatch comes in eight blendable colours. They can match any natural hair colour. Our colour selection advice appears on the ‘Products’ page.
Given the nature of the products, DermMatch Middle East does not provide refunds or exchanges where the buyer has changed his mind about a purchase unless the product is unused, sealed and in a re-saleable condition. The buyer can send an email with a request to return the product to info@dermmatchme.com following which an address will be provided to the buyer. DermMatch Middle East must receive the returned product(s) within 14 days of the order together with a copy of the sales invoice/order confirmation. Please note that shipping a return is at the buyers cost and DermMatch Middle East is unable to refund the original order’s shipping cost.
Your order comes in a small, white box. There is no product description on the box.
Yes. All your information is held in the strictest confidence. We do not trade, rent or sell your information to outside companies. Our website is protected by SSL Certified. Any payment transactions carried out through our website will be encrypted using Secure Socket Layer technology. Your card details and passwords are not available to any of our employees.
For more than 25 years. We’ve been serving dermatologists, hair restoration surgeons, men, women and children with hair loss since 1992.
You will receive your order in 2-3 business days within UAE and 7-10 business days throughout Middle East.
You can pay with Visa, MasterCard or PayPal.
Shipping Details vary with each country. Shipping amount can be calculated on the checkout page.
You can email us anytime by clicking the Contact button found at the top and bottom of every page.
When a package is shipped internationally, it may/may not be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges may typically be due once the shipped goods arrive at the country of destination.
The buyer is responsible with ensuring to comply with the laws and regulations of the country of destination. Seller does not have any responsibility on these additional charges that may apply.
Using DermMatch
Just rub it on and brush it through. DermMatch is applied directly to the hair and scalp with our EZ Grip, EZ Reach Applicators. They make application quick, clean and precise. Your purchase also comes with easy, step by step instructions with photos and helpful hints. Our ‘How To Apply’ page shows you how DermMatch gives you the thickest and fullest hair possible.
Half of our customers are female. Women are some of our happiest customers. Unlike men, women have a more diffuse pattern of hair loss, making them ideal candidates for hair loss concealers like DermMatch.
Yes, DermMatch can be used on any skin colour. It doesn’t matter what your skin colour is. If your hair and skin are different colours, DermMatch will work wonders for you. DermMatch customers come from different corners of the globe, with every imaginable ethnicity and skin colour.
Yes. DermMatch works for any hair type including shaved, short, long, curly, wavy, braided, frizzy, straight, coloured, highlighted or frosted hair. DermMatch application is flexible to accommodate any hair style. Dry application gives you that ‘5 o’clock shadow’ look. This is perfect for super-short hair, shaved heads, bald areas, beards and eyebrows. Dry application also works great for permed, curled or braided hair when you don’t want to disturb your style.
Yes. Swim at a tropical beach. Dive in a pool. Work out in the gym and brush your hair. You can do all of the above with DermMatch. This is one of the biggest differences between DermMatch and hair fibers, sprays and other hair loss concealers. They can come off if you brush or even bend over. Don’t even think about swimming with them. This is also one of the main reasons so many people have switched to DermMatch.
You can use DermMatch with gels, conditioners or any hair styling product. Make sure you apply DermMatch first so your styling product doesn’t interfere with your DermMatch application.
Yes. If you can’t make it to the salon in time, we’ve got you covered. Just rub DermMatch on the hair roots and grey disappears. The effect is temporary until you shampoo. DermMatch contains only safe colorants and no hair dye.
Any shampoo removes DermMatch. Lather, rinse, repeat.
Medical & Safety
DermMatch does not grow hair nor does it impede the growth of hair. Both hair loss and hair growth are subdermal, occurring beneath the skin’s surface. DermMatch is topical, resting on the skin’s surface where it has no interaction with the biology of hair growth.
DermMatch is a safe, topical cosmetic that will never block your follicles. Blocked follicles have nothing to do with hair loss and are the premise of many hair growth scams. Companies that sell fraudulent hair growth products rely on ignorance and the perpetuation of myths like this.
DermMatch got its start back in 1992 in the hands of hair restoration surgeons. The world’s leading hair transplant surgeons use DermMatch regularly. They use it to cover post-operative scarring. Always be sure to consult your surgeon before using this or any cosmetic concealer immediately after surgery. Surgeons also use DermMatch to enhance apparent density when patients would like their hair to look a little fuller.
DermMatch can be safely used on hair transplants anytime beyond the scab phase. Surgeons often use DermMatch 24 to 48 hours after surgery, but their application techniques vary and often differ from the application instructions provided with your purchase. Always consult your surgeon before using this or any cosmetic immediately after surgery.
You can use DermMatch with Rogaine or Propecia. Rogaine needs a clean dry scalp, so apply Rogaine in the morning before applying DermMatch. In the evening, shampoo off your DermMatch and apply Rogaine again. Propecia is taken orally and with it, there are no such considerations.
No. DermMatch does not grow hair. DermMatch gives the instant appearance of much thicker, fuller hair.
Yes. It’s safe to use DermMatch with alopecia areata. Its also the only hair loss concealer that can accommodate all the variations of alopecia areata. Dry application works great for large, bald areas. DermMatch stays on the back and sides of the head. Hair fibers and spray concealers are not recommended under these conditions.
The DermMatch formula does not contain any hair dyes, only safe colorants.
Yes. Every ingredient in the DermMatch formula is tested and rated Safe As Used. DermMatch is a topical cosmetic, not a drug. DermMatch does not contain any hair dye. The DermMatch formula is loaded with emollients and botanical ingredients. Emollients soothe and moisturize your skin and hair. Botanicals are natural ingredients, derived from plants, many of them tropical.